SHIPPING & RETURNS

Shipping Policy

We offer free delivery via courier on all orders above $60 in Singapore. $15 delivery charge for order delivery to Malaysia.

A shipping fee of $5 will apply if your purchase amount, after discounts, falls below the minimum requirement. You will receive an email with your tracking information once your order has been shipped.
 

Unfortunately, we do not ship internationally at this time except in Malaysia.


Return & Exchange Policy

For defective and incorrect items, we have a 7-day exchange policy upon receipt of the order, subject to the following terms and conditions:

  • Item must be in its original purchase condition, packaging must be unopened, unused, unmarked and not defaced in any manner.

  • Items purchased as part of a set or a multi-item pack must be returned as a whole set.

  • led light therapy machine not been used. 

  • limited to a one-time exchange only. 

This return and exchange policy does not apply to items, which have been stated as Non-exchangeable or Non-returnable
 

For returns and exchanges, please email us at marketing@bsgroups.com with your order number and information on the affected item. Returned items must meet the requirements above.

A refund is only applicable if the item is out of stock.